Most employers in Ireland can participate. It costs them nothing extra to set up. We can provide them with all the information they need. If they're unsure, you can direct them to Revenue's guidelines.

Under the 2026 scheme, you can spend up to €1,500 on a new e-bike and essential safety equipment, completely tax-free. If you're looking for a cargo bike, the limit is €3,000.

The amount you save depends on your tax bracket. If you pay the higher rate of tax (40%), you can save up to 52%. This means a €1,500 e-bike could cost you as little as €720.

Your employer will set up a “salary sacrifice” agreement. The cost of the bike is deducted from your gross salary (before tax) in equal installments, usually over 12 months. This lowers your taxable income, which is how you save money.

Sure. The scheme isn't just for the bike. You can also bundle in essential commuting gear like a helmet, lock, lights, panniers, mudguards, and high-vis clothing all in the same tax-free package.

Some employers use third‑party scheme providers (e.g. TaxFreeBicycles) to manage Bike to Work payments. These providers issue a voucher to the employee, which the employee then uses to “pay” us.

These providers charge a processing fee (usually around 10% of the order value). We cover 5% of this cost ourselves, and the remaining 5% is passed on to the customer. This fee is calculated on the net price (before VAT) – so it only applies to the bike price itself, not the tax.

If your employer pays us directly by invoice, no voucher is involved and no extra fee applies.

We understand the confusion – and we get this question a lot. Here's what's happening:

The quick answer: Your employer has started the salary deduction process, but we haven't received payment from them yet. The bike can only be dispatched once we've been paid.

Here's how the Bike to Work process works:

1. You choose your bike – we issue an invoice for your employer
2. Your employer approves and pays us – they process the invoice on their side
3. We receive payment – only then do we build, test, and dispatch your bike
4. You receive your bike – fully assembled and ready to ride

The deductions you're seeing on your payslip are your employer's internal payroll process – they've started taking the money from your salary, but they haven't yet paid us for the bike. This is common, as some employers delay payment to us while starting deductions immediately.

What to do:

• Check with your HR / Payroll department – ask them if they've submitted payment to Ecocycle Hub yet. They can confirm whether the invoice has been processed.
• Once we receive payment, we'll dispatch your bike within 1-2 business days.

We know it can be frustrating – you're paying, you want your bike! – but we can't release the bike until the funds have actually reached us. If you have any questions about your specific order, just reach out with your order number and we'll check the status on our end.